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...Preferred Products, a leading midwest contract
apparel decorator has launched a new user friendly web based order management
system that keeps you informed on the most frequently asked questions and more so you spend less time chasing order
information and more time selling! With just a
few clicks, you can view details of all your orders 24/7. Click on order status, enter your email address, then select the PO# to find answers to these questions and
much more.
"Where's my order"
Just scroll down to view all the details of your
order...Have a
question or comment? Scroll down to Comments section,
click on the link and insert your
comments or questions.
"Can
you send me a generic proof"
Scroll
down to Product Proofs and/or Images. Click on
"Click Here To
See This File" above product proof.
Your web
browser will open Adobe Reader and the pdf proof file. You
can
easily save or send the file. Other images may be
attached which can also
be saved or sent.
We keep you informed...
Our new system sends automated email
notifications
with the
following updates so you stay informed;
"Did you receive my
order"
Orders are entered several times during each
business day.
Once your order is entered into our system, you will
receive an
automated email notice with a link to your
order.
"Why
didn't you tell me you were waiting for goods"
Our system
checks daily for orders that are either waiting for
goods, waiting for approval or both and automatically
sends
an email notice letting you know.
"I
need the tracking numbers as soon as possible"
Shipping
information from the previous day's shipments is
uploaded every morning. You will receive an email notice
that
includes the method of
shipping, tracking numbers and a link
to the actual order so you can
see all the details.
If you have any questions about an order, please fill out the form below and send. Someone will contact you shortly.
